General Rental Conditions
Hours of Operation
8:00
AM - 4:00 PM, Monday to Friday l 8:00am to 2:00pm Saturday
Closed on Saturdays November to January. Closed on all Sundays and Statutory Holidays
Rental Pick-Up
between 10:00 AM - 12:00 NOON (By appointment only). Rental Returns must take place on an assigned basis between
8:00 AM - 11:00 AM on the final day.
| Reservation/Security Deposit | Substitutions | ||||||||||
| A deposit of $500.00 is required at time of booking by Visa or MasterCard credit card to confirm each reservation. No cash deposits will be accepted. Rental total payable in full at time of pick-up. Security deposit of $500.00 will be processed and retained until unit is returned. | If, for any reason beyond our control, the reserved vehicle is not available, we will offer a higher-rated vehicle at no additional cost. Should a lower-rated vehicle be offered, our responsibility is limited to the refund of the difference of the two vehicles. | ||||||||||
| Preparation Fee | Holding, Fuel and Propane Tanks | ||||||||||
| This mandatory fee covers standard equipment in all vehicles and includes the initial propane fill, toilet chemicals, biodegradable toilet tissue, rubber gloves, cooking and eating utensils as well as various household items (click here for more info). | The vehicle must be returned in clean condition with empty waste holding tanks. Fuel tank must be full when vehicle returned. Propane tank does not have to be returned full. | ||||||||||
| Insurance Coverage | Customer Orientation | ||||||||||
| Included in our rental rate is a liability coverage of $5 million with a $2,000 collision deductible. Additional insurance is available. Any damage to interior of the vehicle caused by the renter will be at renter's expense. Minimum driver's age is 25 years. A valid driver's license has to be presented. Traveland reserves the right to refuse rental to anyone at their discretion. | Clients will receive a full orientation of the rented vehicle. The orientation will cover all aspects of use and enjoyment of an RV as well as client's maintenance responsibilities. An operator's manual and basic tool box will be provided with the vehicle. | ||||||||||
| Short Term Rental | Parking/Speeding Tickets | ||||||||||
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It is the client's responsibility to report and pay for all parking or traffic violations on drop-off. Clients failing to report these may result in an administrative charge of up to $100 in addition to the fine being billed to the client's credit card after rental has terminated. | ||||||||||
| Alaska - Yukon - NWT | Renter's Responsibilities | ||||||||||
| A surcharge of
$500.00 is applicable per rental for travel in Alaska, Yukon or
Northwest Territories.
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Clients are responsible for checking engine oil and coolant levels at each refueling as well as reporting mechanical failures immediately. Oil and coolant refills and authorized repairs will be reimbursed at check-in upon presentation of receipts and and any replaced parts. Clients should retain the parts or tires replaced by repair shop, unless repairs are done by Traveland RV. Clients are authorized to proceed with necessary repairs up to $50 and should call the rental station, collect if necessary, for authorization of any repairs greater than $50. Repairs to radio and cruise control will not be reimbursed. Clients may be held responsible for mechanical damage due to negligence in operation and/or performing normal maintenance. Damage to the interior of the vehicle caused by the renter will be at the renter's expense. | ||||||||||
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All rates and services are subject to applicable BC taxes (6% GST & 7% PST).
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Charges are based on season and number of nights vehicle is rented.
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150 km per day are included in daily rate; 1050 km in weekly rate.
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$500.00 deposit by VISA or MASTERCARD credit card required to confirm each booking.
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Daily rental rate discounts: weekly rate = 5%; 14 nights =10%; 21+ nights = 15%.
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Discount applies to daily rate only.
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Prices subject to change without prior notice.