To the entire Traveland RV family –
Traveland RV has been family-owned since 1977. We value the trust you place in us as you make memories through RVing.
All our Supercenters remain open to serve you at this time. We’ll continue to monitor developments and do what is necessary to help protect the entire Traveland RV family.
We understand that, for many of our customers, your RV is your home. And as we all work to prevent the spread of the Coronavirus (COVID-19), you continue to depend on us to keep your RV on the road. We want you to know we are here for you.
Our Commitment to Health and Safety
Protecting the health of our employees and customers is our number one priority. We’re following the guidance of local and national health authorities, including Health Canada and the World Health Organization (WHO).
These are some of the steps we’re taking to ensure a safe and healthy environment:
- Cleaning all high touch areas such as checkout areas, credit card machines, door handles, waiting areas, desktops, countertops, keyboards and telephones on an increased schedule throughout the day.
- Providing a hand-washing station for customers & employees to use before entering the location.
- Cleaning all high-touch areas of RVs in our shops with disinfectants before starting work and before delivering to customers.
- Modifying our greetings and maintaining a safe space with other employees and customers.
- Reducing the number of customers in our service & parts departments as well as marked off safety zones to maintain Social Distancing.
- Canceling all team gatherings.
- Encouraging all team members and customers to follow Health Canada hygiene guidelines.
- Requiring our team members to stay home if they or someone in their household is sick and ensuring they feel supported to do so.
For our customers who prefer not to visit in person, we’re always available during business hours by phone or web chat. Please don’t hesitate to get in touch with us for any of your RV needs. Our Internet Sales team will continue to serve our customers and can arrange home delivery if you prefer.
As always, we are committed being your premier RV partner. Thank you for your continued trust.
The Traveland RV Family